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FAQs


 

 

 WHAT IS THE PRODUCT’S SHELF LIFE / EXPIRATION?

If kept in their original bottles, we believe the products can easily go up to 18 months however we suggest using them within one year from the time you open. We advise opening within three months of your purchase. Our products are made in micro-batches and packaged in ‘miron’ glass bottles for its ultimate life and vitality.

HOW CAN I USE YOUR FACIAL CLEANSERS?

You can start with our gentle Gaea Skin Cleanser. It will dissolve your make up in seconds and clean your skin of the environmental debris you collect on everyday basis. It will leave your skin baby soft. You can also use Gaea honey mask as a gentle cleanser or use it as mask. We have many options for cleansing. One more way to clean your face and neck is that you can use Gaea Fresh face after cleansing your skin with Gaea Skin Cleanser or use it stand alone. You can mix and match too for instance Gaea Skin Cleanser can be added to Gaea Fresh face, Gaea Honey masks can be mixed with Gaea Fresh face too.  Play with it and see what works best for you.

HOW SHOULD I LAYER THE FACIAL PRODUCTS?

First and foremost, begin with cleaning the face and neck. General rule of thumb is to go from thinnest to thickest, like from oil serums to moisturizer or mix them together. 

CAN YOUR SERUM & MOISTURIZERS BE USED TOGETHER? 

Most definitely yes. 

IS YOUR COLLECTION SAFE FOR PREGNANT WOMEN & CHILDREN?

Yes, our entire collection is safe for pregnant women. Deep Skin Repair is great for kids as it is fragrance-free, wax-free and water-free healing balm. My daughter and husband suffered from eczema years ago and they totally loved our healing balm then and now too. They prefer ‘Deep Skin Repair’ and I enjoy ‘Endless Moisture’ every day. Our Products raw, living, holistic, organic, vegan (leaving Honey Mask), synthetic & cruelty free.

HOW FRESH ARE YOUR PRODUCTS? 

Our products are made in micro-batches. Our glass bottles are luxurious in its appearance and in its purpose too. These bottles keep the life & vitality of the products stable for longer period of times without needing any preservatives or synthetics. These bottles do not let any light penetrate into it hence the product is optimally protected from the complete spectrum of the light. Plastic and botanical oils can be extremely precarious and that’s the reason we use ‘miron’ glass bottles because you matter to us!

WHY DOES MY PRODUCT'S COLOR OR SCENT DIFFER FROM THE LAST ONE? 

Our products are made in micro-batches. So, they are as fresh as they can be. However, overtime some small granules may occur due to unrefined ingredients in our MOISTURIZERS (courtesy: mango butter, shea butter, cocoa butter). Those granules do not compromise the quality of the balms and can easily melt in your hands. 

Slight difference in the scent and color from batch to batch can occur due to their natural incongruence. To increase the shelf life, freshness and vitality we use dark glass bottles.

ARE YOUR PRODUCTS CRUELTY FREE & VEGAN?

Yes, we are cruelty free. We do not test on animals.

Yes, we are vegan with an exception of Gaea Honey Neem Mask - it contains honey. All other ingredients are vegan and of highest quality.

ARE THERE MORE INGREDIENTS TO THE PRODUCTS THAN THE LISTED ONES?

We believe in few, simple ingredients and have listed all the ingredients on our website. We do not believe in hiding any ingredient & the only ingredients that are used in the products are listed on the website and packaging.

ARE ESSENTIAL OILS SAFE?

Essential oils have healing power for our health. ‘They are the most concentrated form of nature. Just one drop of essential oil contains a complex network of molecules that deliver myriad effects to the body’- Dr. Eric Z

Essential oils have a history of thousands of years behind them and they have been used for medicinal purposes too. However, what matters the most is the quality, the source and the ratio. With its popularity comes the risk of adulteration which can hamper its quality.

Our ingredients and their efficacy are the backbone of our work. We go through meticulous, uncompromising efforts and commitment to source the best for you.

DO YOUR PRODUCTS NEED ANY REFRIGERATION?

Our products are packed in miron glass bottles. It helps to keep the products life and vitality for longer period of times stable because it keeps the whole spectrum of light at bay. Our bottles are airtight seal and leak proof. There is no need for special care if products are left in their original bottles. In summer time, you can refrigerate the balms to enjoy the buttery consistency else the balms can melt and go to a state of liquid. However, the liquid state of the oils does not mean less potency or going rancid it’s just that butter start to melt in warm temperatures.

DO ALL OF YOUR INGREDIENTS CARRY ORGANIC CERTIFICATION?

Our ingredients and our products efficacy are the backbone of our work. We go through meticulous, uncompromising efforts and commitment to source the best for you. Not everything that we procure from all over the world can be certified organic for instance Clays, Activated Charcoal and Vitamin E. Sometimes, nature's treat in its wild form is more potent and is far superior in quality than just being organic.

WHY DO YOU USE DARK GALSS BOTTLES FOR YOUR COLLECTION?

Our glass bottles are luxurious in its appearance and in its purpose too. These bottles keep the life & vitality of the products stable for longer period of times without needing any preservatives or synthetics. These bottles do not let any light penetrate into it hence the product is optimally protected from the complete spectrum of the light. Plastic and botanical oils can be extremely precarious and that’s the reason we use 'miron' glass bottles because you matter to us!